This control plane turns Camunda process and task data into one buyer-readable surface: missing approval packets, routing attestation drift, stale SLA timers, compensating-action gaps, and the exact sequence needed before a checkpoint, audit, or incident review hardens.
| Gap | Owner | Subject | Principal | Message |
|---|---|---|---|---|
| high process-governance-gap |
Workflow Governance | Claims adjudication orchestration CPG-1042 Camunda 8 |
— | Claims adjudication orchestration still has open governance debt against the Approval and escalation packet packet. |
| high process-governance-gap |
Reliability Process Office | Outage remediation workflow CPG-3109 Camunda 7 |
— | Outage remediation workflow still has open governance debt against the Timer, escalation, and fallback packet packet. |
| high missing-approval-packet |
Workflow Governance | Claims adjudication orchestration Approval Approval packet review |
Supervisor signoff packet | Approval packet is still missing the final supervisor signoff proof referenced in the release review. |
| high stale-open-packet |
Workflow Governance | Approval Approval packet review |
Supervisor signoff packet | Approval evidence has been open longer than the workflow review SLA. |
| high missing-timer-proof |
Reliability Process Office | Outage remediation workflow Timer SLA timer packet |
Timer reset chronology | Timer packet is missing the final chronology tying SLA resets to the remediation fallback path. |
| high stale-open-packet |
Reliability Process Office | Timer SLA timer packet |
Timer reset chronology | Timer evidence has been open longer than the workflow review SLA. |
| medium workflow-gap |
Workflow Governance | Claims adjudication orchestration CPG-1042 Camunda 8 |
— | Owner-safe routing is degraded; approval, timer, and escalation review are still split across teams. |
| medium missing-approval-packet |
Reliability Process Office | Outage remediation workflow CPG-3109 Camunda 7 |
— | The process is in exception flow but does not currently show a clean approval packet in the queue. |
| medium workflow-gap |
Reliability Process Office | Outage remediation workflow CPG-3109 Camunda 7 |
— | Owner-safe routing is degraded; approval, timer, and escalation review are still split across teams. |
| medium missing-routing-attestation |
Task Routing | Claims adjudication orchestration Routing Handoff routing review |
Compensation-path attestation | Task handoff packet does not yet reconcile the escalation trigger and compensation path. |
| medium stale-open-packet |
Task Routing | Routing Handoff routing review |
Compensation-path attestation | Routing evidence has been open longer than the workflow review SLA. |
| medium stale-open-packet |
Process Reliability | Exception Escalation review |
Fallback routing packet | Exception evidence has been open longer than the workflow review SLA. |